Global businesses are increasingly waking up to the need to find a more impactful purpose aside from profitability. The traditional orthodoxy that companies exist purely to serve shareholder interests is now evolving to focus on serving the pressing needs of customers, employees, suppliers, communities and the environment. At this time of significant social and environmental challenges, including our climate change emergency, how are leaders taking their businesses responsibly into the future? How are they helping to make a difference in the world and building a purpose that inspires people to want to work with them?

The digitization of business and society has changed the nature of trust-based services. Cybersecurity threats and reputational risks are front and center of companies’ priorities today and it requires a client-centric approach to tackle them. As the workplace transforms through automation and digital disruption, it is ever more important for the people at the heart of organizations to demonstrate accountability for the data and privacy of their customers and stakeholders. Business leaders therefore must continue to reskill their workforce and stay on top of emerging technologies if they are to thrive in the digital age. Our panel will address these key issues and more.