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November 17, 2022 | London, UK

Intelligent Automation: Creating the Workforce of The Future

The Bloomberg Intelligent Automation Roadshow takes a deep dive into creating the workforce of the future. From mass relocations to mass resignations to massive changes in work processes, the future of work continues to change rapidly. To meet the demands of these changes — from both employees and clients — businesses are turning to technology solutions, and in particular to automation bolstered by AI. Digital solutions have always allowed workers to accomplish more with less, but while the digital transformations of the past few years were focused on mitigating shortages in labor and skills, the future is about using automation intelligently to actively close those gaps.

London & Virtual
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November 17 - Thursday

8:00 am

Intelligent Automation: Creating the Workforce of the Future (London)

8:00 AM GMT – Registration and Networking Breakfast

9:00 AM GMT – Welcome Remarks

  • Janet Wu, Anchor & Reporter, Bloomberg

9:05 AM GMT – Opening Remarks

  • Dinesh Nirmal, General Manager, IBM Data, AI and Automation

9:10 AM GMT – Panel Discussion: Transforming the Enterprise for Optimal Efficiency

Companies across all sectors are leveraging the latest advancements in automation and AI to create seamless workflows between job functions and lines of business. These business and IT professionals will share how they have transformed their operations to break down silos and optimize efficiency.

  • Amy Challen, General Manager for Artificial Intelligence, Shell
  • Bernhard Eschermann, Chief Technology Officer, Process Automation, ABB
  • Moderator: Sapna Dave, Senior Programming Director, Bloomberg

9:35 AM GMT –  IBM Sponsor Spotlight: How Intelligent Automation is Transforming Talent Acquisition

As businesses grapple with labor and skills shortages and increasingly complex operating environments, the ability to quickly identify, hire and onboard new talent with the right set of skills is critical. The use of AI and automation have the potential to accelerate the talent acquisition process while removing bias from candidate selection. Join Angela Hood, CEO, ThisWay Global and Dinesh Nirmal, General Manager, IBM Data, AI and Automation, in a discussion about how intelligent automation can help build a genuinely diverse workforce.

  • Angela Hood, Founder & CEO, ThisWay Global
  • Moderator: Dinesh Nirmal, General Manager, IBM Data, AI and Automation

9:45 AM GMT – Keynote / Case Study

A fireside chat with a top consultant about how clients and consultants use technology to drive outcomes.

  • Nav Rauniar, Partner & Co-Chair for PRMIA ESG Working Group, Tata Consultancy Services
  • Moderator: Janet Wu, Anchor & Reporter, Bloomberg

10:05 AM GMT – Panel Discussion: Leveraging AI to Enhance the Customer Experience

While digital transformation is essential to achieve enterprise-wide operational efficiencies, the customer experience remains the ultimate competitive advantage. Companies that excel in providing accurate, timely service to customers win the market. The panelists for this discussion will share how AI is enabling an optimal experience for their customers.

  • Ash Booth, Head of Artificial Intelligence for Markets & Securities Services, HSBC
  • Nilesh Doshi, Head of Enterprise Operations & Transformation for UK & Europe, Wipro Ltd
  • Moderator: Janet Wu, Anchor & Reporter, Bloomberg

10:30 AM GMT – Closing Remarks

Sponsor

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.