June 14, 2022 | Chicago, IL
Intelligent Automation: Creating the Workforce of The Future
The Bloomberg Intelligent Automation Roadshow takes a deep dive into creating the workforce of the future. From mass relocations to mass resignations to massive changes in work processes, the future of work continues to change rapidly. To meet the demands of these changes — from both employees and clients — businesses are turning to technology solutions, and in particular to automation bolstered by AI. Digital solutions have always allowed workers to accomplish more with less, but while the digital transformations of the past few years were focused on mitigating shortages in labor and skills, the future is about using automation intelligently to actively close those gaps.
Greater Chicago is known as a hub for advanced companies doing cutting-edge work in Transportation/Logistics, Finance, and Life Sciences/Healthcare. These industries and others are integrating intelligent automation into the workflow to help with planning, predict customer needs, and alert workers to potential performance issues, for just a few examples.
June 14 - Tuesday
Intelligent Automation: Creating the Workforce of the Future (Chicago)
8:00 AM – Registration and Networking Breakfast
9:00 AM – Welcome Remarks
- Janet Wu, Anchor & Reporter, Bloomberg
9:05 AM – Opening Remarks
- Mandy Long, Vice President Product Management, IT Automation, IBM
9:10 AM – Panel Discussion: Transforming the Enterprise for Optimal Efficiency
Companies across all sectors are leveraging the latest advancements in automation and AI to create seamless workflows between job functions and lines of business. These business and IT professionals will share how they have transformed their operations to break down silos and optimize efficiency.
- Mabby Amouie, Senior Director of Analytics and Chief Data Scientist, Norfolk Southern
- Elizabeth Hoegeman, Executive Director of Global Manufacturing Engineering, Cummins Inc.
- Jason Keeler, Executive Vice President and Chief Operating Officer, University of Chicago Medicine
- Moderator: Anurag Rana, Senior Technology Analyst, Bloomberg Intelligence
9:35 AM – IBM Sponsor Spotlight: Culture is the Catalyst to Accelerate Intelligent Automation Adoption
Today’s digital business growth depends on application performance and availability. Companies leverage intelligent automation to assure application performance for exceptional customer experience at every interaction. But it takes more than technology alone to realize the ROI and breakthrough performance their organization expects – In fact, it takes a village. Join Brian Miller, Senior Manager of Solutions Architecture at Deloitte, and Mandy Long, Vice President Product Management, IT Automation at IBM, in a discussion about the role of culture in accelerating intelligent automation adoption.
- Brian Miller, Senior Manager, Solutions Architecture, Deloitte
- Moderator: Mandy Long, Vice President Product Management, IT Automation, IBM
9:45 AM – Case Study: Automation in Real Time
Catherine Clay from CBOE Global Markets discusses how her organization is leveraging automation in an organization where data updates continuously – worldwide.
- Catherine Clay, Executive Vice President, Global Head of Data and Access Solutions, CBOE Global Markets
- Moderator: Janet Wu, Anchor and Reporter, Bloomberg
10:05 AM – Panel Discussion: Leveraging AI to Enhance the Customer Experience
While digital transformation is essential to achieve enterprise-wide operational efficiencies, the customer experience remains the ultimate competitive advantage. Companies that excel in providing accurate, timely service to customers win the market. The panelists for this discussion will share how AI is enabling an optimal experience for their customers.
- Gary Bertoline, Ph.D, Senior Vice President, Online and Learning Innovation, Purdue University
- Tom Bianculli, Chief Technology Officer, Zebra Technologies
- Sachin Devand, Chief Technology Officer, Groupon
- Moderator: Janet Wu, Anchor and Reporter, Bloomberg
10:30 AM – Event Concludes, Networking Reception Begins
11:30 AM – Networking Reception Concludes
Sponsor
IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.