April 13, 2022 | Boston, MA
Intelligent Automation: Creating the Workforce of The Future
As labor shortages proliferate, companies across all industries are turning to intelligent automation to close labor shortages, create process efficiencies, and provide a superior customer experience. Artificial Intelligence is now an integral tool of the workforce, from factory work to financial planning to research and development. This event series will highlight how various industries are using A.I., with a focus on actual use cases. Business executives and tech experts will share the challenges they have overcome, and the resulting impact of intelligent automation on workplace efficiency and customer satisfaction.
April 13 - Wednesday
Intelligent Automation: Creating the Workforce of the Future (Boston)
9:00 AM – 10:00 AM EDT – Registration & Networking Breakfast
10:00 AM EDT – Welcome Remarks
- Janet Wu, Anchor & Reporter, Bloomberg
10:05 AM EDT – Opening Remarks
- Bill Lobig, Vice President, IBM Automation Product Management, IBM
10:10 AM EDT – Enabling Efficiency: How Much Work Can be Automated
When it comes to workforce transformation, there’s no question automation wields great influence. Nearly all occupations will be affected by automation, but how much work can be fully automated? In this panel leaders will explore fundamental changes occurring in their organizations and where automation will have the most impact. How are digital solutions improving operations and profitability? What are the challenges to implementation, manage IT overload and combat social apprehension?
- Amy Brady, Chief Information Officer, KeyBank
- Brad Sorenson, Senior Vice President of Global Supply Chain, Boston Scientific
- Moderator: Mandeep Singh, TMT Team Lead & Senior Analyst & Host, “Tech Disruptors”, Bloomberg Intelligence
10:35 AM EDT – IBM Sponsor Spotlight: Can Intelligent Automation Redefine Work in the Public Sector?
When COVID lockdowns hit, public sector employees became a lifeline for many in their community who continued to need benefits payments, healthcare support and more. Those government organizations that had digitized and automated their core processes continued operations with skeleton crews, allowing most of their workforce to focus on delivering human services. Join George Warner, Founder, Horizon View Services and former Director, New York State, Information Technology Services, and Bill Lobig, Vice President, IBM Automation, in a discussion about how intelligent automation can redefine work for the public sector.
- George Warner, Founder, Horizon View Services
- Moderator: Bill Lobig, Vice President, IBM Automation Product Management, IBM
10:45 AM EDT – Bloomberg Intelligence Presentation: How Could Metaverse Enable Automation & Transform Work
The metaverse is coming and will transform how we work, where we work, and the jobs we can do. Major enterprises have already started to embrace Metaverse technologies to simulate experiences in the virtual world before moving into the physical world to optimize production, reduce labor costs and upskill employees. In this session we’ll explore technological accelerations that are paving the way to a new reality and the role automation plays in the metaverse.
- Presenter: Mandeep Singh, TMT Team Lead & Senior Analyst & Host, “Tech Disruptors”, Bloomberg Intelligence
11:00 AM EDT – AI, Data, Automation: The Digital Roadmap to Transform Work
In this session, executives discuss the changing nature of work. How data skills will give employees a competitive edge for the future and how strides in digitization and automation will improve workforce operations and accommodate the “work from anywhere” economy.
- Sears Merritt, Head of Technology & Data, MassMutual
- Nick Perugini, SVP & CIO, Corporate Functions & Capital Technology, General Electric
- JoAnn Stonier, Chief Data Officer, Mastercard
- Moderator: Janet Wu, Anchor & Reporter, Bloomberg
11:25 AM EDT – Closing Remarks
- Janet Wu, Anchor & Reporter, Bloomberg
11:30 AM EDT – Program Concludes
Sponsor

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.