November 13, 2020  

Strengthening Economic Resiliency: Investing in the American Worker


Economists and experts may look back and refer to 2020 as a “lost year.” The COVID-19 pandemic had a drastic and immediate impact on American workers, businesses and the economy. In many ways the pandemic was a catalyst—accelerating trends that were already in motion such as workplace flexibility, mobility, and digital transformation. These trends are increasing the demand for workers to develop new skills and new ways of working, while also changing the dynamics between workers and employers. Many employers have been quick to adapt, but ensuring a sustainable and inclusive economic recovery for America will require collective action from businesses, government and academia. In this briefing, we’ll talk to top executives, policy makers and thought leaders as we explore how the pandemic has changed the way we do business and how stakeholders can support workers as the economy evolves.

November 13 - Friday

9:30 am

Welcome Remarks


  • Carol Massar

    Co-Anchor Bloomberg Businessweek, Bloomberg Television and Radio

9:35 am

The Pulse of the American Worker: The Future of Work

According to new research from Prudential, American workers are concerned about having the necessary skills to compete in the future workforce. And despite recent narratives about technology replacing people, workers see more potential benefits to technology than downsides. In this panel, Prudential Vice Chair Rob Falzon joins top executives and thought leaders for an extended discussion about the future of work and the fate of the American worker.



  • Carol Massar

    Co-Anchor Bloomberg Businessweek, Bloomberg Television and Radio

10:05 am

The Labor Economy in Focus: In Conversation With Patrick Harker

In this one-on-one conversation, we’ll talk to Patrick Harker, Philadelphia Fed President and CEO, about what he sees happening in the labor economy, the effects of technology and automation on the American workforce as we move through the pandemic, and get his thoughts on what he sees around the corner for labor in 2021.



  • Carol Massar

    Co-Anchor Bloomberg Businessweek, Bloomberg Television and Radio

10:30 am

Closing Remarks


  • Carol Massar

    Co-Anchor Bloomberg Businessweek, Bloomberg Television and Radio


Rob Falzon

Vice Chair Prudential Financial, Inc.

Patrick T. Harker

President & CEO The Federal Reserve Bank of Philadelphia

Tamla Oates-Forney

SVP, Chief People Officer Waste Management

Jared Spataro

Corporate Vice President, Microsoft 365 Microsoft

Carol Massar

Co-Anchor Bloomberg Businessweek Bloomberg Television and Radio


Prudential Financial, Inc. (NYSE: PRU), a financial wellness leader and premier active global investment manager with more than $1.5 trillion in assets under management as of June 30, 2020, has operations in the United States, Asia, Europe and Latin America. Prudential’s diverse and talented employees help to make lives better by creating financial opportunity for more people. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for more than a century. For more information, please visit