December 14, 2020 

The Year Ahead:
Next Generation Banking

Next Generation Banking

The ongoing Covid-19 pandemic has upended business models around the world. The banking industry is no exception. While banks had already begun their march towards a digital future, this transformation now takes on an even greater urgency. With super-apps launching virtual banks, the lines between finance, retail and tech companies are blurring. API-powered digital ecosystems allow banking to be embedded in non-banking business processes to service customers’ varied needs – from hailing a taxi to planning a dinner. Incumbent banks are responding to strong outside competition by disrupting their own business models. How will this wave of disruption play out in the next decade? Where will we be in 2030?


IBM has put clients first for over 100 years. Now, IBM is changing how the world works by building smarter businesses. We’re using technologies like AI, cloud, blockchain, IoT and Quantum to help our clients transform their industries during uncertain times.

Financial institutions around the world trust that IBM will be there for them. In fact, IBM works with 97 of the world’s top 100 banks. IBM Cloud is trusted by 47 of the Fortune 50 and has the highest overall customer rating among leading cloud providers (Gartner Peer Insights, 1Q2020). In 2020, IBM launched the IBM Cloud for Financial Services. Built on the IBM Public Cloud, it is the first such platform to meet the rigorous requirements of banks and financial markets. Anchor clients include Bank of America, BNP Paribas, and Japan’s MUFG. IBM Cloud with Hyper Protect Services is powered by the same industry-leading security found in IBM Z. “Keep Your Own Key” encryption backed by the highest level of commercially available security, Red Hat’s leadership in open source, and the regulatory expertise of IBM Promontory make IBM Cloud the industry’s most secure and open public cloud for business.