February 28, 2023 | Atlanta, GA
Intelligent Automation: Transformation in a Time of Uncertainty
Companies large and small are faced with an uncertain economy brought about by rising prices, higher wages and fears of shrinking growth rates. This Bloomberg Intelligent Automation Roadshow takes a deep dive into the ways in which organizations can not only offset economic pressures but thrive by implementing intelligent automation systems that enhance operational efficiencies and stakeholder value.
Most organizations know that automation is critical to their long-term success. Much of their early investment has been in digital solutions that allow workers to accomplish more with less. What’s next? A higher level of automation orchestrated across both business lines and IT that integrates with existing systems and cultures to provide intelligent workflows. The result: Scalable architectures, improved worker productivity and more resilient systems.
The keys to success:
- Gaining the insights required to launch automation projects with demonstrable ROI
- Using tools to analyze processes and bottlenecks so that new projects can be successfully defined, implemented, and scaled
- Treating automated applications as the lifeblood of a business and proactively monitoring and adjusting the requisite resources required
- Using technology to integrate with existing systems and build workforces of engaged people productively focused on work that truly matters
February 28 - Tuesday
Registration and Networking
Intelligent Automation: Transformation in a Time of Uncertainty (Atlanta)
4:30 PM EST – Welcome Remarks
- Janet Wu, Anchor & Reporter, Bloomberg
4:35 PM EST – Opening Remarks
- Jerry Cuomo, Vice President & Chief Technology Officer, IBM Technology
4:40 PM EST – Panel Discussion: Automation that Packs a Punch
Intelligent automation is critical to an organization’s long-term success, but early efforts too often focused on narrow processes that were easy to automate. Now, executives are looking for bigger and more demonstrable outcomes. In this discussion, business and IT executives will explain how to create high-value projects that work—and how to avoid those that don’t.
- Paul Antony, Senior Vice President–Technology, The Home Depot
- Kemal Kvakic, Vice President, Head of IT Innovation, Raymond James Financial
- Neal Shah, Executive Vice President, Head of Strategy & Administration, Technology & Operations, Regions Bank
- Moderator: Ritika Gupta, On-Air Reporter & Producer, Bloomberg
5:05 PM EST – IBM Sponsor Spotlight: Think Like a Chief Automation Officer: How to Continuously Deliver a More Reliable User Experience in Unreliable Times
Weather significantly affects the lives of people and businesses. Millions of decisions are made every day based on it. For individuals, it can be deciding what to wear or where to shelter or travel. For businesses, it can be deciding where to route trucks or how to keep employees safe. Given the increasing volatility of weather, it’s critical that The Weather Company team continues to deliver the most accurate weather data and industry-leading forecasting — without any disruption or delays. Join Travis Smith, Head of Data and AI for The Weather Company, and Jerry Cuomo, IBM Fellow, for a discussion about how thinking like a Chief Automation Officer helps to ensure the best user experience — sometimes under the worst circumstances.
- Travis Smith, Chief Architect, Head of Data & AI, The Weather Company
- Moderator: Jerry Cuomo, Vice President & Chief Technology Officer, IBM Technology
5:15 PM EST – Case Study: Embracing Digital Before Digital Was Cool
How one company has used operation insight to build a workplace culture open to change, cement customer loyalty and create an organization willing to foster transformational technologies.
- Ken Spangler, Executive Vice President IT, Global Opco Technologies, Express, Ground, Freight, & Logistics, FedEx
- Moderator: Janet Wu, Anchor & Reporter, Bloomberg
5:30 PM EST – Case Study: Creating a Customer-Centric Culture
How one company rethought its customer experience with transformative technology.
- Narayanan Krishnakumar, Chief Technology Officer, Delta Air Lines
- Julieta McCurry, Vice President of In-Flight Entertainment & Connectivity Strategy, Delta Air Lines
- Moderator: Brett Pulley, Atlanta Bureau Chief, Bloomberg
5:50 PM EST – Panel Discussion: Automation and ROI
Nearly 80 percent of top executives say they’re committed to intelligent automation strategies. But they want to invest in technology that offers observable and quantifiable value. The participants in this panel will offer insights into how they devise holistic strategies and sell management on the business case for investing in transformation vs. generic change. The result? Automation projects that can quickly generate concrete cost savings and revenue growth.
- Greg Goff, Chief Technology & Delivery Officer, Alight Solutions
- Rob Pluta, Vice President & Chief Technology Product Officer, Ryder System
- Jay Schneider, Chief Product Innovation Officer, Royal Caribbean International
- Moderator: Janet Wu, Anchor & Reporter, Bloomberg
6:10 PM EST – Closing Remarks, Networking Reception Begins
Click here for real-time transcription of this session. Please excuse any typos. The final transcription will be available in this page after the event concludes.
Sponsor
IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.