September 13, 2022 | Singapore
Intelligent Automation: Creating the Workforce of The Future
The Bloomberg Intelligent Automation Roadshow takes a deep dive into creating the workforce of the future. From mass relocations to mass resignations to massive changes in work processes, the future of work continues to change rapidly. To meet the demands of these changes — from both employees and clients — businesses are turning to technology solutions, and in particular to automation bolstered by AI. Digital solutions have always allowed workers to accomplish more with less, but while the digital transformations of the past few years were focused on mitigating shortages in labor and skills, the future is about using automation intelligently to actively close those gaps.
As the business epicenter of Asia, Singapore is a global hub for technology companies, multi-national financial firms and the development labs for many of the world’s largest companies. This city-state is strategically centered in Asia Pacific, boasts the world’s largest port, a highly educated workforce and strong trade and investment policies. The World Bank has ranked Singapore as one of the easiest countries in the world in which to do business.
September 13 - Tuesday
Intelligent Automation: Creating the Workforce of the Future (Singapore)
8:30 AM SGT – Registration and Networking Breakfast
9:30 AM SGT – Welcome Remarks
- Janet Wu, Anchor & Reporter, Bloomberg
9:35 AM SGT – Opening Remarks
- Dinesh Nirmal, General Manager, IBM Data, AI and Automation
9:40 AM SGT – Panel Discussion: Transforming the Enterprise for Optimal Efficiency
Companies across all sectors are leveraging the latest advancements in automation and AI to create seamless workflows between job functions and lines of business. These business and IT professionals will share how they have transformed their operations to break down silos and optimize efficiency.
- Sham Arora, Global Head, Enterprise Technology, Standard Chartered
- Rajat Mittal, Managing Director, Digital & Technology, Mercatus Co-operative Limited
- Moderator: Michelle Jamrisko, Senior Asia Economy Reporter, Bloomberg
10:05 AM SGT – IBM Sponsor Spotlight: Using Intelligent Automation to Bridge Business and IT
Organizations on the leading-edge are applying AI to automation as they look for new ways to transform and improve IT operations and business processes. In this fireside chat, Dinesh Nirmal, General Manager for Data, AI & Automation at IBM, will join Alex Costa, Program Director for Cloud Operations and Engineering at PROS, to share learnings and best practices on how PROS has partnered with IBM to embrace intelligent automation for optimizing their cloud deployments. This has resulted in improved performance, reduced costs, enhanced employee productivity and stronger customer engagement.
- Alex Costa, Program Director, Cloud Operations & Engineering, PROS
- Moderator: Dinesh Nirmal, General Manager, IBM Data, AI and Automation
10:15 AM SGT – Case Study
How smart cities and cutting-edge technologies will change the way we live.
- James Tan, Director, Smart District Division, JTC
- Moderator: Janet Wu, Anchor & Reporter, Bloomberg
10:35 AM SGT – Panel Discussion: Leveraging AI to Enhance the Customer Experience
While digital transformation is essential to achieve enterprise-wide operational efficiencies, the customer experience remains the ultimate competitive advantage. Companies that excel in providing accurate, timely service to customers win the market. The panelists for this discussion will share how AI is enabling an optimal experience for their customers.
- Gautam Aggarwal, Regional Chief Technology Officer, Mastercard
- Kevin Lam, Head of TMRW Digital Group & Group Digital Banking, UOB
- Dennis Wong, Vice President Enterprise 5G & Platforms, Singtel
- Moderator: Janet Wu, Anchor & Reporter, Bloomberg
11:00 AM SGT – Closing Remarks, Networking Reception Begins
11:45 AM SGT – Event Concludes
Sponsor
IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.