June 20, 2023 | San Francisco, CA
Intelligent Automation: Transformation in a Time of Uncertainty
Companies large and small are faced with an uncertain economy brought about by rising prices, higher wages and fears of shrinking growth rates. This Bloomberg Intelligent Automation Roadshow takes a deep dive into the ways in which organizations can not only offset economic pressures but thrive by implementing intelligent automation systems that enhance operational efficiencies and stakeholder value.
Most organizations know that automation is critical to their long-term success. Much of their early investment has been in digital solutions that allow workers to accomplish more with less. What’s next? A higher level of automation orchestrated across both business lines and IT that integrates with existing systems and cultures to provide intelligent workflows. The result: Scalable architectures, improved worker productivity and more resilient systems.
The keys to success:
- Gaining the insights required to launch automation projects with demonstrable ROI
- Using tools to analyze processes and bottlenecks so that new projects can be successfully defined, implemented, and scaled
- Treating automated applications as the lifeblood of a business and proactively monitoring and adjusting the requisite resources required
- Using technology to integrate with existing systems and build workforces of engaged people productively focused on work that truly matters
June 20 - Tuesday
Registration and Networking
Intelligent Automation: Transformation in a Time of Uncertainty - San Francisco
4:30 PM PDT – Welcome Remarks
- Mark Miller, Global Editor, Bloomberg Live Experiences
4:35 PM PDT – Opening Remarks
- Bill Lobig, Vice President, Product Management, IBM Automation
4:40 PM PDT – Panel Discussion: Automation that Packs a Punch
Intelligent automation is critical to an organization’s long-term success, but early efforts too often focused on narrow processes that were easy to automate. Now, executives are looking for bigger and more demonstrable outcomes. In this discussion, business and IT executives will explain how to create high-value projects that work—and how to avoid those that don’t.
- Joanne Chadwick, Chief Information Officer, Digital Transformation, Santander Bank
- Steve Pugh, Chief Information Security Officer, Intercontinental Exchange
- Joe Vaughan, Chief Technology Officer, MoneyGram
- Moderator: Rachel Metz, AI & Technology Reporter, Bloomberg
5:05 PM PDT – IBM Sponsor Spotlight: Unleashing AI for Business: How Intelligent Automation Can Drive Innovation for your Organization’s IT Operations
Today, no conversation can begin without the topic of artificial intelligence being discussed. In fact, more than half of the enterprise executives surveyed in a recent study from the IBM Institute for Business Value shared that they plan to increase AI investments in the next three years, while 73 percent expect revenue growth from implementing intelligent automation technologies.
Join IBM’s Bill Lobig, VP, Product Management, IBM Automation, and Francesco Sartini, Chief Innovation Officer, BlueIT S.p.a Societa Benefit, to discuss how AI-powered automation can help your business simplify, scale and boost IT observability while also pinpointing operational inefficiencies and fixing problems before they occur.
- Bill Lobig, Vice President, Product Management, IBM Automation
- Francesco Sartini, Chief Innovation Officer, BlueIT
5:15 PM PDT – Case Study: Fostering a Culture Open to Change
A company culture that is resistant to automation efforts can derail even the best transformation plan. In a one-on-one conversation, Cynthia Stoddard, Adobe’s Chief Information Officer, will explain how to create teams that understand the automation process and are motivated to make change happen.
- Cynthia Stoddard, Senior Vice President & Chief Information Officer, Adobe
- Moderator: Mark Miller, Global Editor, Bloomberg Live Experiences
5:35 PM PDT – Panel Discussion: Automation and ROI
Nearly 80 percent of top executives say they’re committed to intelligent automation strategies. But they want to invest in technology that offers observable and quantifiable value. The participants in this panel will offer insights into how they devise holistic strategies and sell management on the business case for investing in transformation vs. generic change. The result? Automation projects that can quickly generate concrete cost savings and revenue growth.
- Alissa “Dr. Jay” Abdullah, Deputy Chief Security Officer & Senior Vice President, Mastercard
- Zulfi Jeevanjee, Executive Vice President & Chief Information Officer, Allstate
- Dominic Titcombe, Executive Vice President & Chief Information and Product Officer, Delta Dental of California
- Moderator: Mark Miller, Global Editor, Bloomberg Live Experiences
6:00 PM PDT – Closing Remarks, Networking Reception Begins
Click here for real-time transcription of this session. Please excuse any typos. The final transcription will be available in this page after the event concludes.
Sponsor

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.